Certification Award Program is a membership network
of websites owned by small businesses and tradesmen
who adhere to strict privacy, safe shopping and
fair trading practices laid down by Local Trader.
The certificate is reassuring and makes consumers
feel comfortable with using a Local
and monitored website. This can result in increased
sales for Local Trader members.
We offer neutral, trusted, third party verification
of website privacy, safe shopping and fair trading
practices to insure a quality and trouble-free
experience for consumers.
This service INCLUDES full complaint mediation,
unlike other sites which merely check that you have
worthless. When your customer files a complaint
about something which went wrong with a job, we
will do our best to help you resolve the issue.
Who may apply
This award program is aimed at small
businesses, including tradesmen, shops, garages,
taxis, web designers, pubs etc., any business with
an annual turnover of less than £600,000 or
Your type of business must not be on the
and you must comply with our terms
In order to apply for a seal, you must be able
to fulfil all of the next five requirements:
The Local Trader
award program is an online web-based facility
which requires that you own and maintain a
can provide you with
2.) You must ensure that your contact details,
including your email, remains up to date and
place a link to it underneath every form from
where you are collecting user data.
4.) You must sign an electronic acceptance form
to confirm that you will adhere to the Local
for the duration of your Local Trader
5.) You must also sign an electronic acceptance
form to confirm that you have read and agree to
the Local Trader Terms and Conditions for the
duration of your Local Trader membership.
Membership is issued to a website. Multiple
websites by the same owner require separate
memberships and fees.
In order to be considered for membership of the
Local Trader Certified Award Program, you must be
able to fulfil all five (5) requirements listed
above. Complete the Local Trader membership
and pay your membership
Subject to conditions, we will accept your
application on the basis that it would satisfy all
our strict criteria and that you pledge to offer
your customers a first class trouble-free service
and adhere to the Local
Trader Code of
Based on that pledge, we will issue you with the
Local Trader seal with the coveted 5 star rating.
This will be issued instantly and you may proceed
to add the seal to your website immediately.
To maintain your rating, you must ensure that your
standard of service continues to adhere to the
Local Trader Code of Practice. When something goes
wrong which may result in the loss of a star,
removing the Local Trader seal from your website is
not in your interest. Because even with a four,
three, two or one star rating, you are showing that
you are trying to deliver your service during tough
Local Trader members with a four star rating or
less are often seen as the unsung heroes