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We provide innovative strategies

We will be a widely recognized and highly visible provider of alternative dispute resolution services.

We will be customer driven, with uniformly high standards of performance for core, national, local and entrepreneurial programs in the marketplace.

We will have a significant percentage of large and small business firms as certified members of the Local Trader system, who proudly display their commitment to our mission and values.

We will offer a fully integrated, accessible, national information and services delivery system, utilizing leading-edge technology and committed people to respond fully and quickly to all inquiries and resolve all complaints.

In promoting high ethical standards of business practice, the Local Trader program serves as a vehicle through which the business community manifests its concern for sound consumer relationships.









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